Contact the Detroit Water and Sewerage Department (DWSD) immediately at
(313) 267-7401
upon discovery of an overflow or backup of a sewer.
If you have an overflow or sewer backup into your home or business, you will need to complete a damage claim form and send to DWSD. State law requires you file a written claim with DWSD within 45 days after the overflow or backup was discovered.
The claim form must include the following information: claimant’s name, address and phone number; the address of the affected property; the date the property damage or physical injury was discovered; and a brief description of the claim.
Mail the claim form to:
Detroit Water and Sewerage Department
6425 Huber
Detroit, MI 48211
ATTN: Claims Division
Failure to provide the required document will bar your claim.